SOMETHING IS WRONG WITH THE ITEM I RECEIVED, HOW DO I EXCHANGE?Updated 8 months ago

Issues with Your Order? Here's What to Do

If there's an issue with your order, such as receiving the wrong item, wrong size, damaged item, or defective item, we’re here to help. Follow the appropriate instructions below to resolve the issue:

Received the Wrong Item or Size?

We apologize for any inconvenience. You can exchange the incorrect item for the correct one using one of the following methods:

1. Visit Our Returns Portal:

Start the exchange process by going to our Returns Portal and following the step-by-step       instructions.

2. Contact Support:

If you need further assistance, reach out to our support team here.

Thank you for your patience and understanding.

Reporting a Damaged or Defective Item

If you received a damaged or defective item, we’re here to make things right. Follow these steps to report the issue:

1. Submit a Claim:

File a damage or defect claim here.

2. Report Within 30 Days:

To ensure prompt resolution, report any damage or defects within 30 days of receiving your package. Claims submitted after this period may not be eligible for resolution.

We appreciate your cooperation and are committed to resolving your issue as quickly as possible.